tyretrax 2,253 Posted February 17, 2015 (edited) How long is the postal delivery time. Ordered latest issue last Tuesday, still waiting. Edited February 17, 2015 by tyretrax Share this post Link to post Share on other sites
TonyMac 720 Posted February 18, 2015 How long is the postal delivery time. Ordered latest issue last Tuesday, still waiting. Normally, it's very good but there are, inevitably, occasions when items can be delayed or even 'lost' in the post through no fault of our own. I'm proud of our track record in terms of customer service and rapid turn around of all orders. It was a pity that you saw fit to post this on a public forum, with its implied criticism, rather than aim your question directly at us by either phoning us (01708 734 502) or sending an email (subs@retro-speedway.com). That way, we could address the problem much quicker and possibly send you a replacement issue if necessary. Of course, it would also help us to track the potential problem and resolve it if we actually knew who you were, instead of posting under your forum name! 1 Share this post Link to post Share on other sites
tyretrax 2,253 Posted February 18, 2015 Normally, it's very good but there are, inevitably, occasions when items can be delayed or even 'lost' in the post through no fault of our own. I'm proud of our track record in terms of customer service and rapid turn around of all orders. It was a pity that you saw fit to post this on a public forum, with its implied criticism, rather than aim your question directly at us by either phoning us (01708 734 502) or sending an email (subs@retro-speedway.com). That way, we could address the problem much quicker and possibly send you a replacement issue if necessary. Of course, it would also help us to track the potential problem and resolve it if we actually knew who you were, instead of posting under your forum name! Sorry if you thought I was being critical that was not my intention. I know that things can go astray, sorry to any postal workers on here again not being critical, I'll give it another couple of days. 1 Share this post Link to post Share on other sites
Guest Posted February 18, 2015 Normally, it's very good but there are, inevitably, occasions when items can be delayed or even 'lost' in the post through no fault of our own. I'm proud of our track record in terms of customer service and rapid turn around of all orders. It was a pity that you saw fit to post this on a public forum, with its implied criticism, rather than aim your question directly at us by either phoning us (01708 734 502) or sending an email (subs@retro-speedway.com). That way, we could address the problem much quicker and possibly send you a replacement issue if necessary. Of course, it would also help us to track the potential problem and resolve it if we actually knew who you were, instead of posting under your forum name! Well said Tony - but this, after all, is the BSF! Share this post Link to post Share on other sites
tyretrax 2,253 Posted February 18, 2015 (edited) Well said Tony - but this, after all, is the BSF! And your point is? No worries tmc. Edit to say. It just hit the mat. Edited February 18, 2015 by tyretrax 2 Share this post Link to post Share on other sites
