Da Readster

Last year before the Spring Classic I contacted Brian Cave at the club and suggested that they invite people to sponsor an individual rider's race jacket for £25 to help raise money for the club. They could meet the rider before the meeting, have their photo taken with them and at the end of the meeting collect the signed race jacket. They decided to go ahead with this but then the meeting was postponed due to weather. This year I contacted Brian Cave to ask if they were going to re-run the race jacket sponsorship and was told yes. I didn't see any publicity for this and, if I hadn't asked the question, wouldn't have known about it. When I arrived on Friday it appeared that this hadn't been mentioned to the riders and the whole thing was badly organised. For the club to survive they need to have professionally minded and organised people in key positions. This has come as a shock to me and I will miss my Friday evenings at the SBA and the friends I have made there. Hopefully we can find someone to rescue the club and all of the riders can either return under a new promotion or find new clubs for their services as they have been deceived by the club's intentions. Fingers crossed...

Unlike the organisers of the SGP in Warsaw Plymouth care about the fans and don't want them to travel long distances for a meeting which could be postponed - BSI could learn some very important lessons about customer care...