kevin bass

I aint gotta clue tbf Iain, it would nice if someone from BSN actually explained what was happening rather then being vague and saying the update in May should work on most major tv manufacturers

Well if this so called App update that's mentioned to come into play in May still doesn't work on a smart tv via the web browser then i for one will be demanding a refund for my parents as they've splashed out for a full season pass that they can't currently view.

I think the current new version of the App basically wont work on a Smart TV as the old version had for the last few yrs as the Web browsers on the TVs cant run with the new version or summit, basically their messed it up for the people who used to watch it thru their Web browser on a smart tv, like been said they should of left it as it was if it was gonna cause this much bother for people, or at least role it out when it was fit for purpose and suited everyone however they preferred to watch it, some people may prefer to cast/mirror it from a phone/tablet or hdmi it via a laptop or whatever, but for the older generation its beyond them especially my parents anyway, it was pretty much hassle free the last few seasons since BSN started viewing it via the web browser on a smart tv, so much for progress😐

Not being funny Iain but they'd even struggle to switch the TV source on to the required hdmi source, there's been occasions where they aint even been able to find the web browser on the TV and if ive shown them once then ive shown them 100 times how to do it, if this new App doesn't work when its finally available then I'll probably be asking for a refund for them same as Wee Eck did.

Yeah like my elderly parents who upgraded their TV to a smart TV and also upgraded to superfast fibre to be able to watch BSN when it first came available 2 or 3 years ago, and now their stuck unable to watch it after paying out for a yearly pass, piss poor if you ask me, yeah its fine telling people they can cast/mirror it from a phone/tablet or HDMI cable it from a laptop but my parents who are 85 aint tech savvy and it is beyond them to figure out, even if i showed them how to do it they'd of forgotten by the time the next meeting came around, and i aint local enough to keep popping round every meeting to keep getting it set up for them🤨

Like Iain B said don't think it'll work at present thru a smart tv web browser, there lies the problem for my parents atm anyway.

I'll have a look on Saturday for the next meeting, so if i use the original app and password your saying the app should still work in theory

Exactly this, had very few issues overall since BSN first came available, yeah had the odd dodgy meeting with minor issues, but its been unwatchable the first 2 meetings thus far via the web browser on my parents smart tv, considering they bought a new smart tv to be able to watch BSN to start with and now all of a sudden it aint compatible, tbf their both 85 and wouldn't have a clue how to mirror it from a mobile or a tablet.

Ive already registered with a new password but can't watch a meeting without the stream freezing every few minutes, even refreshing the page wont help, gave up on the Workington meeting on Saturday and the Belle Vue meeting 2night because the stream just keep freezing and does bugger all after a while

I can try but can't see no way round it till the app updates so it'll work on a smart tv like it has all the other previous seasons.

My parents Samsung is only 4yrs old and is no good for the BSN app to work on so far, has been fine for the previous 3 seasons, think is piss poor personally, pay out for a full season pass and can't watch a meeting via your smart tv till the app is sorted.

Yeah they had probs getting it to start also, prob is if im not there to help um with it they struggle as both in their mid 80's and not very tech savvy bless um🙄

How did anybody else's stream go 2day, coz my parents had loads of issues with it freezing and had to keep refreshing the page, they gave up in the end🤨

Ive gotta Hotmail email address and having no joy still

Wont let me put DOB in so can't bloody register